Splash-N-Surf
Frequently Asked Questions
General Enquiries
How can I prepare for my visit?
Please ensure that you bring along a valid photo ID for verification and you are encouraged to read through our Conditions of Entry prior to your visit.
What are the opening hours of Splash-N-Surf?
Due to the COVID-19 situation, opening hours and safe management measures may vary depending on government advisories. We encourage you to check our Splash-N-Surf page for the latest information prior to your visit.
Splash-N-Surf is open daily from 8:00AM to 10:00PM unless otherwise stated. The last entry for Stingray® will be at 9:00PM. As the venue may not be available for public usage on event days, we encourage you to check our Splash-N-Surf page before your visit.
Splash-N-Surf is open daily from 8:00AM to 10:00PM unless otherwise stated. The last entry for Stingray® will be at 9:00PM. As the venue may not be available for public usage on event days, we encourage you to check our Splash-N-Surf page before your visit.
Are there shower rooms and lockers to store my belongings?
Showers and locker facilities are available in the changing rooms free of charge. Do note that lockers will be cleared at the end of each day. Sports Hub will not be held responsible for any damages or loss by any cause whatsoever.
I am unable to find the answers. Who can I contact for more details?
You may send your enquiry through our online form or call us at +65 6653 8900 (Monday to Sunday, 7:00am to 10:00pm).
Kids Water Playground
What are the rates for the Kids Water Playground?
The Kids Water Playground is free of charge.
Are there any age restrictions to use the facility?
The Kids Water Playground is for children aged below 12 years old. Each child or group of children must be accompanied by a responsible adult aged 18 years old and above. Please note that the age is calculated based on your date of birth and you will need to adhere to the adult-child supervisory ratio.
Can I use any personal flotation devices?
Personal flotation devices such as water wings are not permitted.
What is the depth of the Kids Pool?
The depth of the Kids Pool is 0.6 metre.
Lazy River
I am interested to purchase the tickets for Lazy River. What should I do?
You may purchase the tickets at our information counter located at the Splash-N-Surf (Kallang Wave Mall, Level 3).
Are there any age or height restrictions for Lazy River?
There is no minimum age. However, children under the age of 11 and under 1.2 metres in height must be accompanied by a responsible adult aged 18 years old and above. Please note that the age is calculated based on your date of birth and you will need to adhere to the adult-child supervisory ratio.
Will I be entitled to unlimited usage of the Lazy River?
Yes, we will issue a wristband to you after payment and it will be valid on the day of the purchase. Please note that you will need to produce the wristband to enjoy unlimited usage throughout the public operating hours of the facility and there will be no replacement for any lost and damaged wristbands.
I have completed my payment and the lightning alert system is activated. What should I do?
If you have commenced the activity, you may choose to redeem the balance hours within a month. Otherwise, you can choose to continue with the activity after the lightning alert system has been lifted.
Is swimming permitted at the Lazy River?
No, you are required to use our designated tubes and activities such as swimming and diving are not permitted.
Can I use any personal flotation devices?
All personal floatation devices including water wings are not permitted, with the exception of Splash-N-Surf tubes.
What is the depth of the Lazy River?
The depth of the Lazy River is 1.0 metre.
Stingray®
I am interested to purchase the tickets for Stingray®. What should I do?
You may book a session at our online booking system or sign up at the Splash-N-Surf information counter (located at level 3). Do take note that every participant is required to book a session for themselves.
You will need to complete this form and bring along a valid photo ID for verification. For hygiene purposes, you are also required to bring your own rashguard.
Please note that your registration is confirmed upon receipt of the payment and completed registration form.
You will need to complete this form and bring along a valid photo ID for verification. For hygiene purposes, you are also required to bring your own rashguard.
Please note that your registration is confirmed upon receipt of the payment and completed registration form.
Are there any age or height restrictions for Stingray®?
While there is no age restriction, participants will need to be at least 1.2 metres in height and above.
I have completed my payment and the lightning alert system is activated. What should I do?
If you have commenced the activity, you may choose to redeem the balance hours within a month. Otherwise, you can choose to continue with the activity after the lightning alert system has been lifted.
Can I select my preferred time slot for the Stingray® session?
Yes. You may select your preferred time slot based on the surf timings available on our online booking system or the OCBC Aquatic Centre information counter (located at Level 1).
Do take note that every participant is required to book a session for themselves and every booking can accommodate up to one surfer plus one spectator.
Do take note that every participant is required to book a session for themselves and every booking can accommodate up to one surfer plus one spectator.
How can I register for the Stingray® Clinics?
You will need to complete this form and make a payment at our information counter located at the Splash-N-Surf (Kallang Wave Mall, Level 3). Please ensure that you bring along a valid photo ID for verification and kindly note that your registration is confirmed upon receipt of the payment and completed registration form.
Stingray® Clinics will be suspended until further notice
Stingray® Clinics will be suspended until further notice
What is the minimum or maximum class size for the Stingray® Clinics?
There is no minimum class size, but the maximum class size is 8 participants.
Stingray® Clinics will be suspended until further notice
Stingray® Clinics will be suspended until further notice
What do I need to bring for the Stingray® session?
Riders are to bring their own swimwear and rashguard for the activity due for hygiene and safety purposes. Do note that rashguards are specialised attire which fits the top half of the body tightly and helps to prevent abrasion.
Stingray® Clinics will be suspended until further notice
Stingray® Clinics will be suspended until further notice
If I am unable to attend the Stingray® Clinics, will I be entitled to any make-up sessions or refunds?
There will be no refunds or make-up classes for any missed lessons.
Stingray® Clinics will be suspended until further notice
Stingray® Clinics will be suspended until further notice