In collaboration with the Customer Care Assistant Director and other members of Customer Care team, the Customer Care Officer is responsible for attending to day-to-day enquiries and establishing good rapport with customers.

Singapore Sports Hub is looking for an Executive, Customer Care who will be responsible to monitor and manage Customer Care key performance indicators, procedures and reporting. He/ She will play a key role in delivering training sessions to new hires and current employees, contributing to the training needs analysis and ensuring that both company’s and department’s goals are achieved through new customer service initiatives and review of existing operational procedures.

Singapore Sports Hub is looking for Customer Care Officers to attend to enquiries and feedback received in person, via telephone calls and emails in a prompt and professional manner.