Frequently Asked Questions
Parking & Directions
How do I get to and from the Singapore Sports Hub?
You may refer to our Getting Here page for the details on the various modes of transportation.
Where can I park my vehicle?
Basement car park: Car Park B, C and D
Open air car park: Car Park A, K and L
Multi-storey car park: Car Park E
Where can I purchase a CashCard for my vehicle?
Where can I top up my CashCard?
1. Top-up machines located at the car park gantries
2. DBS/POSB, OCBC or UOB ATMs
3. Cheers (Kallang Wave Mall, #01-03)
Ticketing
Lost & Found
I have found an item. What should I do?
1. OCBC Arena
2. OCBC Aquatic Centre
3. Water Sports Centre
4. Splash-N-Surf
5. Visitors Centre
6. Singapore Indoor Stadium
7. National Stadium
I have lost my item. What should I do?
You may send your enquiry through our online form or call us at +65 6653 8900 (Monday to Sunday, 7:00AM to 10:00PM).
Where should I claim my item?
If your item is found, we will contact you to advise you on the collection point. Please ensure that you bring along a valid photo ID for verification when you collect the item.
What happens to unclaimed items?
Found property are stored for a period of 60 days before the unclaimed items are disposed or surrendered to the relevant authorities. If the items do not have a long shelf-life, please note that they will be disposed before the stipulated period as we deem fit.
What are the items that will not be accepted as found property?
1. Perishable food
2. Water bottles
3. Swimwear
4. Umbrellas
5. Used tickets
General Enquiries
I am interested to rent an event space. Where can I find more information?
You may send your enquiry through our online form and we will respond to you within 3 working days.
How can I provide my feedback?
You may send your feedback through our online form or call us at +65 6653 8900 (Monday to Sunday, 7:00AM to 10:00PM).