Frequently Asked Questions
Parking & Directions
How do I get to and from the Singapore Sports Hub?
You may refer to our Getting Here page for the details on the various modes of transportation.
Where can I park my vehicle?
There are 7 car parks to cater to the parking needs of the motorists and the exits of the car parks are installed with Electronic Parking System (EPS). Please note that the parking charges are $0.64 per half hour and 10 minutes grace period. You may refer to the table below for an overview of the nearest car park for each venue.
Basement car park: Car Park B, C and D
Open air car park: Car Park A, K and L
Multi-storey car park: Car Park E
Basement car park: Car Park B, C and D
Open air car park: Car Park A, K and L
Multi-storey car park: Car Park E
Where can I purchase a CashCard for my vehicle?
You may purchase a CashCard at Cheers located at Kallang Wave Mall (#01-03).
Where can I top up my CashCard?
You may top up your CashCard at the following locations:
1. Top-up machines located at the car park gantries
2. DBS/POSB, OCBC or UOB ATMs
3. Cheers (Kallang Wave Mall, #01-03)
1. Top-up machines located at the car park gantries
2. DBS/POSB, OCBC or UOB ATMs
3. Cheers (Kallang Wave Mall, #01-03)
Ticketing
Lost & Found
I have found an item. What should I do?
You may surrender the found property to the nearest information counter located at the following venues:
1. OCBC Arena
2. OCBC Aquatic Centre
3. Water Sports Centre
4. Splash-N-Surf
5. Visitors Centre
6. Singapore Indoor Stadium
7. National Stadium
1. OCBC Arena
2. OCBC Aquatic Centre
3. Water Sports Centre
4. Splash-N-Surf
5. Visitors Centre
6. Singapore Indoor Stadium
7. National Stadium
I have lost my item. What should I do?
You may send your enquiry through our online form or call us at +65 6653 8900 (Monday to Sunday, 7:00AM to 10:00PM).
Where should I claim my item?
If your item is found, we will contact you to advise you on the collection point. Please ensure that you bring along a valid photo ID for verification when you collect the item.
What are the items that will not be accepted as found property?
Due to health and safety reasons, certain found items will be disposed and they include, but are not limited to:
1. Perishable food
2. Water bottles
3. Swimwear
4. Umbrellas
5. Used tickets
1. Perishable food
2. Water bottles
3. Swimwear
4. Umbrellas
5. Used tickets
General Enquiries
I am interested to rent an event space. Where can I find more information?
You may send your enquiry through our online form and we will respond to you within 4 working days.
How can I provide my feedback?
You may send your feedback through our online form or call us at +65 6653 8900 (Monday to Sunday, 7:00AM to 10:00PM).