At Sports Hub we are committed to offering our guests and employees alike the best experience possible. As we grow our team, we welcome applications from talented and committed people.
As part of the Venues team and reporting to the Venue Assistant Director, the position of Venue Executive will support the establishment, day-to-day and event operations of the Water Sports Centre.
In collaboration with the Customer Care Assistant Director and other members of Customer Care team, the Customer Care Officer is responsible for attending to day-to-day enquiries and establishing good rapport with customers.
Singapore Sports Hub is looking for an Executive, Customer Care who will be responsible to monitor and manage Customer Care key performance indicators, procedures and reporting. He/ She will play a key role in delivering training sessions to new hires and current employees, contributing to the training needs analysis and ensuring that both company’s and department’s goals are achieved through new customer service initiatives and review of existing operational procedures.
Singapore Sports Hub is looking for Customer Care Officers to attend to enquiries and feedback received in person, via telephone calls and emails in a prompt and professional manner.
Singapore Sports Hub is seeking an exceptional talent for the role of Social Media Manager to drive our social media strategy with the aim of boosting our brand visibility, growing our online community and driving the customer engagement.
Reporting to the Senior Marketing Director, this role will lead the social team and work with the appointed social media agency to oversee Singapore Sports Hub’s interactions with the public by implementing social media content strategies, analysing growth and engagement data, identifying trends in customer interactions and planning social campaigns to build our community online.