Aquatic Programmes
Frequently Asked Questions
General Enquiries
How can I prepare for my visit?
What are the opening hours of the OCBC Aquatic Centre?
The competition Pool will only be opened on selected days. For more information on competition pool availability, you may visit our Sports Hub website at: https://www.sportshub.com.sg/aquatic-programmes, under the “Pool Opening Hours” section.
Do I need to have an account to book the facilities?
How do we book a lane?
How many people can share a lane booking at one time?
When are the lap lanes open for booking?
Can I cancel my bookings after it has been confirmed?
What are the payment modes available?
Are there shower rooms and lockers to store my belongings?
What is the minimum age requirement to use the pool?
Is private coaching allowed?
Is photography/videography allowed?
What are the pool temperatures?
Is viewing allowed in the pools?
I am unable to find the answers. Who can I contact for more details?
Aqua Fitness Classes
How can I register for the Aqua Fitness Classes?
What is the minimum number of participants in a class?
What is the maximum number of participants in a class?
What is the maximum age to sign up for Aqua Fitness Classes?
Do you offer any private lessons?
If I am unable to attend the classes, will I be entitled to any make-up sessions or refunds?
Swimming Lessons
How do I register for the Swimming Lessons?
What is the minimum number of participants in a class?
What is the maximum number of participants in a class?
What is the minimum age to sign up for the Swimming Lessons?
Swimming classes for adults have a minimum age requirement of 14 years old (by birth date).
What is the duration of each lesson?
How early can I enter the venue before my class starts?
Can I accompany my child during the lessons?
Do you offer any private swimming lessons?
If I am unable to attend the classes, will I be entitled to any make-up sessions or refunds?
Swim Passes
What are the different types of swim passes available for purchase?
Are the swim passes transferable?
I have lost my swim pass. What should I do?
I am unable to fully utilise the swim pass due to a medical condition. Can I request for an extension of the validity period?
Will I be able to extend my Swim Pass validity date due to venue closures?
Learn to Dive
How do I register for diving lessons?
What is the minimum number of participants in a class?
What is the maximum number of participants in a class?
What is the minimum age to sign up for diving lessons?
Can I accompany my child during the lesson?
If I am unable to attend the classes, will I be entitled to any make-up sessions or refunds?
What are the pre-requisites to join Learn To Dive?
What is the duration of each lesson?
How early can I enter the venue before my class starts?
Artistic Swimming
How do I register for artistic swimming lessons?
What is the minimum number of participants in a class?
What is the maximum number of participants in a class?
What are the pre-requisites to join Artistic Swimming?
What is the minimum age to sign up for Artistic Swimming?
Can I accompany my child during the lesson?
If I am unable to attend the classes, will I be entitled to any make-up sessions or refunds?
What is the duration of each lesson?
How early can I enter the venue before my class starts?