Celebrate With Us! On this special Mother’s Day occasion at Kallang Wave Mall! Simply spend a min. of $70* ($100* with FairPrice Xtra receipts) to redeem $10 cash vouchers.
Receive extra perks of $5 tenant cash voucher* when you shop at 5 different outlets! Find out more details on http://bit.ly/KallangWaveMallFB.*T&Cs apply.
This position is to manage the daily operations of the accounting function of the company and assist the Group Finance Director in accounting functions.
Roles & Responsibilities
Upon completion of the management trainee program, you will run operations of the facility, with a focus on front-line customer service.
The Senior Customer Care Officer will play a key role in achieving operational efficiency and contributing to the development and implementation of the organisation’s policies, processes and training curriculum. This position will also assist in administrative duties that include overseeing manpower deployment, delivering customer service training and assisting in customer care reporting requirements.
The Assistant Operations Manager, Customer Care, is responsible to recruit, coach and develop an effective team to achieve operational excellence and deliver exemplary customer experience. Apart from contributing to the development and implementation of the organisation’s policies and procedures, this position plays a key role in ensuring compliance with the policies and procedures, conducting performance appraisals, addressing training gaps and resolving operational challenges and issues.