Singapore Sports Hub
Asia’s most inspirational venue for sports, events and entertainment     35-hectare park
Indoor Stadium
12,000 seats     Hosts world-class live entertainment
National Stadium
55,000 seats     State-of-the-art retractable roof and comfort cooling technology
Sport Arenas
Two Arena Halls     Configurable for multiple event formats
Aquatics Centre
Hosts international & local swimming competitions     Recreational pool open daily to public
Water Sports Centre
Canoeing, rowing and kayaking on Kallang Basin     500m regatta course
Sports Library & Museum
Wide range of sports resources     Explore Singapore’s sports culture and history
Retail Mall
Large range of premium & lifestyle stores     Exciting dining and entertainment options
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     About Us > Hi! How R U?    
       
   

Top Ten Customer Service Principles

1. Customer First

2. Golden Rule

3. Listen

4. Think Yes

5. Be Professional

6. Positive Attitude

7. 24-Hour Rule

8. Everybody Sells

9. Enthusiasm

10. Do It Now!


The Singapore Indoor Stadium has adopted a new customer service initiative which we call “Hi! How R U?”. Whenever you encounter a Singapore Indoor Stadium employee, you will be greeted with a friendly greeting and a big smile.

This initiative is part of Global Spectrum’s world-wide customer service philosophy to encourage all our employees to go the extra mile when helping our customers. Our job is to make your experience here the best that it can be.

Has an employee gone above and beyond for you?

Did someone go that extra mile for you? Thank them with a “Hi! How R U?” feedback card.

By filling up the card, you are nominating that employee for recognition reward prizes. The management at the Singapore Indoor Stadium takes these opportunities to reward the hardworking staff who make each event a success.

Pick up your “Hi! How R U?” feedback card and drop it into one of the feedback boxes or give it directly to any of the staff who ensured your entertainment experience was a great one!

Cards are available from our friendly Guest Care Officers as well as at the Customer Care Counter and venue entrances.

Alternatively, click on feedback to nominate an employee today!

We love to hear from YOU!