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Parking & Directions

How do I get to and from the Singapore Sports Hub?

​1.    Taxi
There are three taxi stands located within the Singapore Sports Hub and the locations are as follow:
1. Stadium Crescent next to the Singapore Indoor Stadium (Location Code: I28)
2. Stadium Boulevard next to the OCBC Arena (Location Code: I29)
3. Stadium Place next to the OCBC Aquatic Centre and Kallang Wave Mall (Location Code: I30)

Fares are charged according to the taximeter, plus applicable surcharges. For bookings, please contact one of the following taxi operators.
  1. ​​Comfort or CityCab
: (65) 6552 1111
  1. Premier Taxis
: (65) 6363 6888
  1. Prime Taxi
: (65) 6778 0808
  1. SMRT​
: (65) 6555 8888
  1. ​TransCab
: (65) 6555 3333 
2.    Bus​
Bus Service 11 runs on a loop that connects Geylang Lorong 1 Bus Terminal with the Singapore Indoor Stadium and you can alight along Stadium Crescent. Alternatively, you may also take Bus Service 10, 14, 16, 70, 70M or 196 and alight along Nicoll Highway outside the Singapore Sports Hub. For details on the bus service and timetable, please refer to SBS Transit Bus Guide.
3.    Train
The nearest train stations are Mounbatten MRT Station (CC7) or Stadium MRT Station (CC6) on the Circle Line. Alternatively, you may alight at Kallang MRT Station (EW10) on the East West Line (Exit A) and take Bus Service 11 from Geylang Lorong 1 Bus Terminal. For information on the train services, please refer to  MRT Network Map.
4.    Driving
If you plan to drive to Sports Hub, you may refer to this map for the directions via ECP, MCE, CTE and Nicoll Highway.
5.    Water Taxi
Water taxi shuttle service is available between Promenade (Singapore Flyer) and Sports Hub. You may click here for the ticket price and schedule.

Click here​ to view the maps and find out more information on how you can get here.
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Where can I park my vehicle?

There are nine car parks located across Sports Hub to meet the parking needs of motorists.
*Pre-sold parking is available on selected event days and the details can be found here.


Please visit our Getting Here Page​ for maps and directions.
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Where can I purchase a CashCard for my vehicle?

You may purchase a CashCard at Cheers located at Kallang Wave Mall (#01-03). ​​​​​​​​​​
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Where can I top up my CashCard?

You may top up your CashCard at:
  1. Any top-up machine at carpark gantries
  1. Any DBS/POSB, OCBC or UOB ATMs
  1. Cheers (Kallang Wave Mall, #01-03)
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Ticketing

Can I book wheelchair and companion seats?

Yes, there are dedicated areas for accessible seating and these can be purchased by contacting us at +65 3158 7888 or visiting our Singapore Indoor Stadium Sports Hub Tix Box Office. In order to ensure that customers requiring these tickets have an opportunity to buy them, we can accommodate 1 wheelchair space and 1 companion seat. We will attempt to locate additional family and friends in the nearest available seating. Normal ticket limits set by the Promoter for the event apply.

Can I choose my seats when purchasing over the Internet?

You are able to select for your preferred category and section (subject to availability) for all events.  Our ticketing system will allocate the next available seats at your point of transaction to accelerate the booking process. Seat selection is available through the ‘Pick You Own (PYO)’ seat functionality, which is only available for events where event organisers have given their consent.​ 

Does my child need a ticket?

​Rules vary between events, venues and promoters. Please refer to the ticket information on the event details page for prices and ages for children requiring tickets.​

What methods of delivery can I select and how much do they cost?

​At the time of purchase, customers can select from the following collection and delivery services: 

1. Print-At-Home (PAH)

This is a fast, easy and free option. You may opt for the Print-at-home tickets, which are printed out at the comfort of your house, with no extra charge and your tickets would be delivered to your email address immediately.

2. Regular Mail

Regular mail is $1.50 per order and this option is available for Singapore addresses only

3. Registered Mail

Registered mail is $3.00 per order and this option is available for Singapore addresses only.

4. Local Courier Service

Courier service is $15.00 per order. As the tickets would be delivered during office hours, please ensure you provide a day time address where someone is available to sign for the delivery.

5. Venue Collection

Venue collection is $1.50 per order and you may choose to collect the tickets from the box office on the day of the event.​

What is a Print-At-Home ticket?

​A PAH ticket is the fastest and most convenient way to receive your tickets. It is an electronic ticket that is sent to you via email as a PDF attachment. Each ticket contains a unique barcode that can only be scanned at the venue once. Please ensure you print one copy of each attachment if you buy more than one ticket at a time. You can simply print the ticket out on A4 paper and present it at the Venue for entry. ​

What do I need to bring to collect my tickets if I have selected “Venue Collection” as my delivery method?

​Please bring along your credit card used for the transaction, Photo ID that matches the name on your credit card and your booking confirmation number.​

Can I authorise another person to collect the tickets on my behalf?

​Yes, they would need to present the following: 

1. Authorisation letter completed and signed by the credit card holder 

2. Photocopy of the credit card holder’s Photo ID 

3. Photocopy of credit card (front & back) used for the purchase ​

I live outside of Singapore. Why am I unable to receive my tickets via post or mail?

​We are not sure when you will be travelling to Singapore for an event or how long your tickets will take in the mail to get to you. So to ease this pressure, we offer international customers the delivery options of Print-at-Home and Venue Collection. This will ensure that you do not have any hassles with potential mailing delays.​

I have lost or damaged my ticket. Can I replace it?

If you selected PAH, you can print another copy of your ticket from your email confirmation. However if you are worried that someone might find it and attempt to use it, please contact us to get a replacement ticket issued with a new barcode.

If you did not select PAH tickets, please contact Sports Hub Tix at 3158 7888. You will need your transaction details in order for us to trace the booking. A reprint charge of $3 per ticket will apply for all replacement tickets.

How do I know if my order is confirmed?

​After your successful online transaction you will receive an email confirmation to the email address submitted during your booking. Please make sure that the email has not gone to your “Spam” or “Junk Mail” folder. ​

What happens if my preferred section is unavailable?

​If your preferred section is unavailable at the time of your purchase, the system will automatically allocate you the next available seat in the same category. In the event where the seat in the same price category is not available, the system will automatically assign the next available seat in the next price category. ​

What modes of payment are accepted?

​Visa, MasterCard, JCB and AMEX are accepted via all booking channels. Cash and NETS are also available at the venue box offices and outlets. ​

I am unable to attend the event. Can I get a refund?

​With reference to our Conditions of Sale, once the transaction is confirmed, there are no refunds, exchanges or cancellations on any ticket unless an event is postponed or cancelled. 

Can I hold the seats and pay for them later?

​Tickets must be paid for at the time of your booking. 

Can I upgrade or downgrade my existing tickets or seats?

​As all bookings are final and there are no exchanges, please choose your ticket carefully before processing the sale. For any assistance, you may call Sports Hub Tix Customer Service at (65) 3158 7888. ​

What happens if a show is cancelled or postponed?

​Cancellation or postponement policies are event-specific. Please visit www.sportshub.com.sg for up-to-date announcements on cancelled or postponed events. Details pertaining to the refund process would also be available on the website and at the Sports Hub Tix Box Office. 

What happens if my tickets do not arrive on time?

​If you have yet to receive your tickets, please contact Sports Hub Tix Customer Service at (65) 3158 7888 for assistance. Kindly be advised that a reprint charge of S$3 per ticket may apply.

Why is there a booking fee charged for every ticket?

​It is a worldwide practice adopted by ticketing services companies to help reinvest in technology development for our ticketing system to continually add features and functionality.​

Why do I need to provide my personal details when purchasing tickets?

​Yes, it is important to provide some of your personal details so that we can assist you if you have questions about your booking or when we need to contact you to inform you of any changes or cancellation to the event. Please note that your personal details will be treated in accordance and in compliance with the Personal Data Protection Act 2012. 

What types of personal details will be collected from me when purchasing tickets or making bookings?

First Name, Last Name, Nationality (where applicable), Preferred Contact Number, E-mail address and Address​.

Who should I contact if I have a query regarding my personal data?

​Please contact our Data Protection Officer here.

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What items are permitted or prohibited into the venue?

​It is recommended you refer to the full Terms and Conditions of Sale and Entry prior to arriving at the event.

Lost & Found

I have found a lost item. Who should I pass it to?

You may proceed to the nearest Information Counter to file a report and turn the lost property in. Our Information Counters are located at the following venues:

  1. OCBC Arena

  2. OCBC Aquatic Centre

  3. Water Sports Centre

  4. Visitors Centre

  5. Singapore Indoor Stadium

  6. National Stadium

I have lost my belongings. How do I know if it was retrieved?

​You may make an enquiry by completing our online form or approaching the nearest Information Counter listed below for assistance.

  1. OCBC Arena

  2. OCBC Aquatic Centre

  3. Water Sports Centre

  4. Visitors Centre

  5. Singapore Indoor Stadium

  6. National Stadium

Alternatively, you may also contact our Customer Care Team at +65 6653 8900. 
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If my lost item is found, where can I claim it?

​Upon locating your lost property, our Customer Care Team will advise you on the designated storage location for the retrieval of your item. Please be informed that you will need to bring along a valid photo identification card when claiming the item.

What happens to unclaimed items?

Found property will be stored at the Singapore Sports Hub for a period of 60 days before the unclaimed items are disposed, donated or surrendered to the Singapore Police Force. For items that do not have such a long shelf-life, these items will be disposed before the stipulated period as Singapore Sports Hub deems fit.

Are there any items that will not be accepted as a found property?

​Due to health and safety reasons, certain found items will not be stored and they include, but are not limited to:

  • Umbrellas

  • Perishable foods

  • Water bottle

  • Used tickets

General Enquiries

I am looking for an event space. Can I know more about the rates?

Please complete the Venue Hire Form and our Sales Team will be in touch with you. ​

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How do I send an enquiry or feedback?

You may send your enquiry or feedback by completing our online form or approaching the nearest Information Counter for assistance. Alternatively, you may also contact our Customer Care Team at (65) 6653 8900.​

OPENING HOURS

OCBC Arena

  • Monday - Sunday: 7am to 10pm

OCBC Aquatic Centre

  • Monday - Sunday: 7am to 10pm

Visitors Centre

  • Monday - Friday: 10am to 8pm
  • Saturday & Sunday: 
    10am to 9pm
  • Eve of Public Holidays and Public Holidays: 10am to 9pm

National Stadium

(Information Counter at Gate 6)
  • Monday - Friday: 9am to 6pm
  • Saturday: 9am to 1pm
  • Sunday & Public Holiday: Closed

Indoor Stadium
(Administration Office)

  • Monday - Friday: 9am to 6pm
  • Saturday, Sunday & Public Holiday: Close​d

Kallang Wave Mall

  • Monday - Sunday:​ 10am to 10pm

Water Sports Centre

  • Monday - Sunday: 7am to 8pm
  • Public Holiday: ​​​7am to 10pm
  • Boat Rental Hours:
    Monday - Sunday: 7am to 7pm
    (Last boat rental is at 5pm) 

 


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Sports Hub Premier Founding Partner

  • Sports Hub Founding Partners