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General Enquiries
+65 6653 8900
Daily:
7am - 10pm
Sports Hub Tix
+65 3158 7888
Monday to Saturday:
10am - 8pm
Sunday and Public Holidays:
12pm - 8pm
Sports Hub Gym
+65 6653 9190
Daily:
7am - 10pm
Sports Hub Library
+65 6653 9652
Monday to Friday:
10am - 8pm
Saturday, Sunday, Eve & PH:
10am - 9pm
National Stadium Club
+65 6653 9300
Monday to Friday:
9am - 6pm
Kallang Wave Mall
+65 6702 5168
Daily:
10am - 10pm

What are the restricted or prohibited items?

​​ For the comfort, safety and enjoyment of all patrons, some of the prohibited items are as follows:

  • Outside food and beverage (including alcohol)
  • Cameras of a professional standard with interchangeable or telephoto lens such as SLRs with lens in excess of 200mm
  • Bags or luggage of dimensions larger than 35cm x 20cm x 30cm (i.e. too large to be stored under a seat)
  • LED and fan boards larger than 42cm x 29.7cm (i.e. A3 sized)
  • Musical instruments and noise makers including but not limited to drums, whistles, vuvuzelas, air horns and loud hailers
  • Banners or flags larger than 1m x 2m
  • Video and audio recording devices
  • Tripods, monopods and selfie sticks
  • Weapons, or resemblance of weapons
  • Glassware or bottles
  • Cans or spray cans
  • Bicycles, skateboards, skates and scooters

Prior to attending the event, please refer to our Conditions of Entry and the specific event page for the complete list.​
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Can I bring any banners or flags to provide support when attending any event or competition?

Banners or flags larger than 1m x 2m are not permitted in the venue without the prior consent from Singapore Sports Hub. . If you require further assistance, you may complete our online formor contact our Customer Care Team at +65 6653 8900.

Can I choose my seats when purchasing over the Internet?

You are able to select for your preferred category and section (subject to availability) for all events.  Our ticketing system will allocate the next available seats at your point of transaction to accelerate the booking process. Seat selection is available through the ‘Pick You Own (PYO)’ seat functionality, which is only available for events where event organisers have given their consent.​ 

What methods of delivery can I select and how much do they cost?

​At the time of purchase, customers can select from the following collection and delivery services: 

1. Print-At-Home (PAH)

This is a fast, easy and free option. You may opt for the Print-at-home tickets, which are printed out at the comfort of your house, with no extra charge and your tickets would be delivered to your email address immediately.

2. Regular Mail

Regular mail is $1.50 per order and this option is available for Singapore addresses only

3. Registered Mail

Registered mail is $3.00 per order and this option is available for Singapore addresses only.

4. Local Courier Service

Courier service is $15.00 per order. As the tickets would be delivered during office hours, please ensure you provide a day time address where someone is available to sign for the delivery.

5. Venue Collection

Venue collection is $1.50 per order and you may choose to collect the tickets from the box office on the day of the event.​

Can I authorise another person to collect the tickets on my behalf?

​Yes, they would need to present the following: 

1. Authorisation letter completed and signed by the credit card holder 

2. Photocopy of the credit card holder’s Photo ID 

3. Photocopy of credit card (front & back) used for the purchase ​

What happens if my preferred section is unavailable?

​If your preferred section is unavailable at the time of your purchase, the system will automatically allocate you the next available seat in the same category. In the event where the seat in the same price category is not available, the system will automatically assign the next available seat in the next price category. ​

What modes of payment are accepted?

​Visa, MasterCard, JCB and AMEX are accepted via all booking channels. Cash and NETS are also available at the venue box offices and outlets. ​

Can I upgrade or downgrade my existing tickets or seats?

​As all bookings are final and there are no exchanges, please choose your ticket carefully before processing the sale. For any assistance, you may call Sports Hub Tix Customer Service at (65) 3158 7888. ​

I am looking for an event space. Can I know more about the rates?

Please complete the Venue Hire Form and our Sales Team will be in touch with you. ​

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OPENING HOURS

OCBC Arena

  • Monday - Sunday: 7am to 10pm

OCBC Aquatic Centre

  • Monday - Sunday: 7am to 10pm

Sports Hub Gym

  • Monday - Sunday: 7am to 10pm

Visitors Centre

  • Monday - Friday: 10am to 8pm
  • Saturday & Sunday: 
    10am to 9pm
  • Eve of Public Holidays and Public Holidays: 10am to 9pm

National Stadium

(Information Counter at Gate 6)
  • Monday - Friday: 9am to 6pm
  • Saturday: 9am to 1pm
  • Sunday & Public Holidays: Closed

Indoor Stadium
(Administration Office)

  • Monday - Friday: 9am to 6pm
  • Saturday, Sunday & Public Holidays: Close​d

Kallang Wave Mall

  • Monday - Sunday:​ 10am to 10pm

Water Sports Centre

  • Monday - Sunday: 7am to 8pm
  • Public Holidays: ​​​7am to 10pm
  • Boat Rental Hours:
    Monday - Sunday: 7am to 7pm
    (Last boat rental is at 5pm)
 

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Sports Hub Premier Founding Partner

  • Sports Hub Founding Partners